Privacy Policy

Trovapay ("we", "us") provides the website and mobile app described in our Terms of Service. This policy explains what personal data we collect, why, and the choices you have, in line with the Nigeria Data Protection Act 2023.

• Account details: name, email address, phone number and password credentials.
• Verification data: government ID details, date of birth, address and a selfie or biometric check where required.
• Transaction data: orders, amounts, wallet addresses, bank account and payment details, and gift card or bill payment information.
• Device and usage data: device type, operating system, IP address, app version and how you use the Services.
• Communications: messages you send to our support team.

• To create and run your account and process your transactions.
• To verify your identity and meet legal, regulatory and anti-money-laundering obligations.
• To detect, investigate and prevent fraud and abuse and to keep the Services secure.
• To provide support, send service notices and, where you agree, product updates.
• To improve and measure the performance of the Services.

We process data to perform our contract with you, to comply with legal obligations, for our legitimate interests in running and securing the Services, and, where required, with your consent, which you can withdraw at any time.

We do not sell your personal data. We share it only with:

• Service providers that help us run the Services, such as identity verification, payment, hosting and analytics providers, under confidentiality and data protection obligations.
• Banks, payment partners and blockchain networks as needed to complete your transactions (blockchain transactions are public by nature).
• Regulators, courts and law enforcement where the law requires or permits it.

Some providers may process data outside Nigeria. Where this happens we take steps to ensure your data receives an appropriate level of protection.

We keep personal data only as long as needed for the purposes above and as required by law. Financial and compliance records may be kept for several years after an account is closed.

We use technical and organisational measures, including encryption in transit, to protect your data. No system is completely secure, so please protect your own credentials and devices.

To exercise these rights, contact info@abiodunajagbe.com.

• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion, subject to our legal retention duties.
• Object to or restrict certain processing, and withdraw consent.
• Complain to the Nigeria Data Protection Commission.

The website uses essential storage, such as your light or dark theme preference, to work properly. Any analytics we add will be described here.

We may update this policy and will show the new date above. Questions can be sent to info@abiodunajagbe.com.